Invoice Tips For Faster Payment

At Livable, we understand how important it is to get paid on time – and we’re here to make that process as smooth and efficient as possible.

That’s why we use Optical Character Recognition (OCR) technology to process invoices. OCR is a smart system that automatically reads and extracts key information from your invoice. It’s fast, accurate, and highly effective, helping reduce delays and manual handling — and best of all, it gets your invoice into the NDIA payment queue faster.

To help us process your invoice without delay, please ensure it includes:

  • The participant’s full name and NDIS number
  • The date of service and relevant NDIS line item
  • The invoice is addressed to the participant (not Livable Plan Management)
  • Your business name, ABN and Invoice Number
  • All required details to meet NDIA and ATO requirements

An Invoice Template For You to Use

We’ve created a simple, easy-to-use invoice template that includes all the essential fields to meet these requirements.

Download the NDIS Invoice Template here

Submit your invoice for payment to: livable@mail.cvstreamline.com

For all other correspondence: planmanagement@livable.org.au

Thank you for helping us keep things moving — so you get paid faster, with less hassle.

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