Support Coordinator

Support Coordinator

Are you passionate about empowering people with disability to live the life they choose? At Livable, we believe in supporting people to live their life, their way. Through our NDIS, Aged Care, and Family Services, our mission is simple yet powerful: to create opportunities for all to flourish.

We are currently looking for a passionate and motivated Support Coordinator to join our friendly team. Based in Grafton and/or Coffs Harbour, this full-time position supports participants across our wider footprint. If you are ready to make a meaningful impact and be part of something bigger, this could be the perfect opportunity for you.

About the Role

As a Support Coordinator, you will walk alongside people with a disability, helping them to make informed choices by connecting them to the supports they need to achieve their goals under the NDIS.

In this role, you will:

• Support participants to understand and implement their NDIS plans, promoting informed choice and control.
• Build participant capacity to navigate systems, coordinate supports, and work toward their personal goals.
• Facilitate access to services, providers, and community networks that align with each participant’s needs.
• Strengthen informal and mainstream supports to foster inclusion and community participation.
• Identify and manage service barriers and risks, escalating complex matters when necessary.
• Develop and maintain strong relationships with service providers and stakeholders to ensure coordinated, holistic support.
• Promote a safe work environment by complying with Work Health and Safety (WHS) policies and reporting obligations.
• Maintain accurate and up-to-date records in accordance with organisational, legislative, and NDIS requirements.

About You

You are a compassionate, self-motivated professional who thrives on helping others succeed. You will also bring:

• Demonstrated experience as a Support Coordinator, worked in the NDIS industry or a similar role
• Relevant qualification in human services, social work, psychology, individual support or a related field
• A genuine, empathetic, and person-centred approach
• Strong time management and organisational skills, with the ability to manage competing priorities
• Confident IT skills and attention to detail in documentation
• Personal resilience and a commitment to self-care
• Excellent interpersonal, communication, and negotiation skills

You will also be required to complete the NDIS Quality & Safeguards Commission Worker Orientation Module or provide evidence of completion.

What we offer

Supporting people living with disabilities and their families is important work, and we want to ensure your contribution is recognised. When you join Livable, you can expect a range of great benefits to support your career development and well-being, including:

• Salary packaging benefits through our not-for-profit status
• Ongoing training and professional development opportunities
• A supportive and inclusive team culture
• Comprehensive Employee Assistance Program

Ready to Join Us?

If you’re passionate about making a difference and want to be part of a purpose-driven organisation, we want to hear from you! Read the Support Coordinator position description and submit your cover letter and resume online.

To find out more about the role, please contact Sue Ting, Human Resources Manager, at sue.ting@livable.org.au.

View the Position Description 

Applications close Wednesday 6th May 2026. Please note: Applicants may be shortlisted, interviewed and appointed prior to the closing date.

We are committed to maintaining a barrier-free environment for all and welcome idividuals of diverse backgrounds, including but not limited to those from Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse and LGBTQIA+ communities to apply for our job opportunities.

As part of the recruitment and selection process, applicants will be required to undergo a pre-employment medical assessment to ensure they can safely perform the inherent requirements of the role. Appointment to the role is subject to the provision of satisfactory evidence of entitlement to work in Australia.

Livable is a smoke free environment.

ABN holders need not apply.